Refund policy

Store Policy

Overview

We’re committed to giving you quality products and a smooth shopping experience. By purchasing from our store, you agree to the policies below.

Processing Time

All orders are processed within 2–5 business days. You’ll receive a confirmation email with tracking once your order ships.

Shipping

Shipping times vary depending on your location, but most orders arrive within 5–10 business days after processing. Please note that delays may happen due to carriers or high demand.

Returns & Exchanges

All sales are final unless the item arrives damaged or defective. If there’s an issue with your order, contact us within 7 days of delivery with proof (photos + order number), and we’ll make it right.

Cancellations

Orders can only be canceled within 12 hours of purchase. After that, your order may already be in processing.